At SkillSource we offer a full suite of utilities management services designed to take the hassle out of managing utility accounts for your properties. Our experienced team ensures that every detail is handled smoothly and efficiently, providing you with peace of mind and allowing you to focus on other areas of your business.
Here's how we manage your utility needs:
- Utility Setup & Coordination: When your tenants move out, we work directly with all relevant utility companies—including power, water, sewer, gas, and trash services—to ensure the utilities are transferred into your business name. We coordinate the entire process, making sure the transition is seamless and that no gaps in service occur during tenant changes.
- Turn-Off & Billing Management: Once tenants vacate, we ensure that all utilities are promptly turned off under your business name, avoiding unnecessary charges. We manage all aspects of the account closure process and handle the payment of any remaining bills, ensuring accurate and timely transactions. This service removes the burden of dealing with utility companies from your shoulders.
- Liaison with Utility Companies: Our team acts as your dedicated liaison, managing all communications with utility providers. This includes handling name changes, ensuring deposits are processed accurately, and confirming start and closing dates for accounts. We also keep meticulous records within your CRM system to ensure all account information is up-to-date and easily accessible.
- Billing Disputes & Adjustments: If any billing disputes or discrepancies arise, our team handles all negotiations and resolutions with utility companies. Whether it's billing adjustments, refunds, or extended payment terms, we take care of everything to ensure you’re not overcharged and that all accounts remain in good standing.
- Ongoing Monitoring & CRM Management: We monitor crucial account details, such as utility start dates, account numbers, and final billing dates, within your CRM system. Our proactive approach helps prevent any service interruptions or billing issues, ensuring smooth day-to-day operations for your properties.
- Collaboration with Property Managers: We work closely with your local property managers to ensure seamless communication and coordination regarding utilities. Whether it’s providing updates or resolving any utility-related issues, we ensure that all parties are aligned and informed, making the management process much smoother.
At SkillSource we understand the complexity of utility management, and our specialized team is equipped to handle every aspect with precision. From setting up and monitoring accounts to managing billing and disputes, we provide a comprehensive solution that saves you time and reduces stress. Let us manage your utility needs while you focus on growing your business.